Jan Seva Abhiyan 2nd phase from May 10-25

Bhopal: The second phase of "Mukhya Mantri Jan Seva Abhiyan" will be launched in the state from May 10 to 25 for the services provided by government departments and redressal of related issues.The first phase was launched to achieve cent percent saturation in central and state government schemes. More than 83 lakh eligible beneficiaries of different welfare schemes were identified.The first component of the campaign is to resolve cent percent applications pending in field offices of all public services departments — revenue, urban development and housing, panchayat and rural development and energy department etc. Second is redressal of pending complaints in the CM Helpline. For this, a campaign will be launched to ensure no application is pending in government offices without valid reason of all districts.The cent percent redressal of currently pending complaints registered with the CM Helpline up to 15 April, 2023 will be ensured. It is notable that applications received in public hearing to be held at districts and block level are also filed on the CM Helpline portal. The complaints received through public hearing will also be resolved during this campaign period. The information of redressal will also be compulsorily given to the concerned complainant.The outline of the campaign at the district level will be prepared by the district collectors after discussion with the minister in-charge. The divisional commissioner will regularly review, supervise and monitor the operation of the campaign at the district and section level. There will also be innovations under the campaign to achieve the targets in a time-bound manner. TNN