Freshdesk raises $55 million from Sequoia Capital India and Accel

CHENNAI:

Freshdesk

, the leading provider of cloud-based customer engagement software, on Tuesday announced a $55million Series F

funding

round led by new investor

Sequoia Capital India

and the existing investor,

Accel

.

Since the last round of funding in April 2015, the company doubled its customer base to over 80,000, opened a new office in Europe and added two new products -- Hotline.io, an in-app support and engagement platform for mobile-first businesses, and Freshsales, a CRM solution and sales system for high-velocity sales teams.

“We met Freshdesk four years ago when it was getting started and have been tracking their progress closely ever since”, said MohitBhatnagar, managing director, Sequoia Capital India.

“They have a world-class product vision, and Sequoia is delighted to partner with Girish and lead this growth capital round to help scale India's leading SaaS company.”

“We are excited to have Sequoia Capital India as a new investor, the expertise and the excitement they bring will round out our already world-class team,” said

Girish Mathrubootham

, founder and CEO of Freshdesk.

Freshdesk’s products empower companies to deliver an exceptional customer experience at every touchpoint. With the addition of Hotline.io and Freshsales to the product portfolio, the new offerings expand the potential reach to mobile-first companies and sales teams.

The latest round of funding will be used to accelerate the growth of these products and scaling Freshdesk and Freshservice, as well as the expansion of regional teams across the globe.